PlayRewards Privacy Policy

Last Updated: November 17, 2025

Effective Date: November 24, 2025

Contact Email: playrewards.help@outlook.com

  1. Introduction
    Welcome to PlayRewards ("we," "us," or "our"), a mobile application designed to let users earn cash rewards by playing games. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use our application and related services (collectively, the "Service"). By using the Service, you acknowledge that you have read, understood, and agreed to the collection and use of your information in accordance with this policy.
  2. Information We Collect
    We only collect information necessary to provide and improve the Service, and we never collect sensitive personal information without your explicit consent.
    Personal Information You Provide Voluntarily
    • Redemption-Related Information: To process cash redemptions, you may need to provide payment account details (e.g., PayPal email) recipient information. This data is used solely for redemption fulfillment.
    Automatically Collected Information
    • Device Information: We collect non-identifiable device data, including device model, operating system version, unique device identifier (e.g., Android ID), IP address, and network type, to ensure Service compatibility and security.
    • Usage Data: We gather data on your interactions with the Service, such as game playtime, rewards earned/redemptions, features accessed, and ad viewing records. This helps optimize game experience and reward mechanisms.
    • Location Data (Optional): We may collect your approximate location via IP address to provide region-specific games or rewards. You can disable this by turning off location permissions in your device settings.
    Information Collected via Third-Party SDKs

    To support core functions (e.g., ads, analytics, payments), we integrate trusted third-party SDKs (e.g., Applovin MAX, PLAYTIME, PayPal). These SDKs may collect limited data as per their own privacy policies, and we do not control their data processing practices.

  3. How We Use Your Information
    We use collected information solely for legitimate business purposes, including:
    • Delivering and maintaining the Service, such as account management, reward calculation, and redemption processing.
    • Optimizing and personalizing the Service, such as tailoring game recommendations and improving ad relevance based on usage patterns.
    • Ensuring Service security, including detecting fraudulent activities, troubleshooting technical issues, and protecting user accounts.
    • Sending service-related communications, such as account updates, redemption confirmations, and important policy changes. You can opt out of non-essential promotional messages via in-app settings.
    • Conducting analytics and research to understand user behavior and enhance the Service’s functionality and user experience.
  4. Storage of Your Information
    Storage Method and Period
    • Your information is stored on secure servers and encrypted using industry-standard technologies (e.g., SSL) to prevent unauthorized access.
    • We retain your personal information only for as long as necessary to fulfill the purposes stated in this policy or as required by law. Once no longer needed, we will securely delete or anonymize your data.
    Storage Region
    • User information collected within the European Economic Area (EEA) is stored in EEA-compliant servers. For other regions, data is stored in secure data centers that meet local data protection regulations.
    • We will not transfer your personal information across borders without complying with applicable data protection laws and implementing adequate security measures.
    Notification Upon Service Discontinuation

    If we cease operating the Service, we will notify you via in-app announcements or registered email at least 30 days in advance. We will securely delete your personal information or anonymize it, unless required by law to retain it.

  5. Information Sharing and Disclosure
    We strictly limit the sharing of your personal information and only disclose it in the following circumstances:
    • Third-Party Service Providers: We share data with trusted partners who assist in operating the Service (e.g., payment processors for redemptions, ad networks for monetization). These partners are bound by confidentiality agreements and may only use data for specified purposes.
    • Legal Compliance: We may disclose information if required by law, court order, or regulatory authority, or to protect our legal rights, privacy, safety, or property, as well as that of users or the public.
    • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you in advance and ensure the receiving party adheres to this privacy policy.
    • With Your Consent: We will share your information with third parties only if you have explicitly agreed to such sharing.
  6. Data Security
    We implement comprehensive security measures to protect your information from unauthorized access, disclosure, alteration, or destruction, including:
    • Encryption of data in transit and at rest.
    • Access controls restricting data access to authorized personnel only.
    • Regular security audits and updates to address potential vulnerabilities.
    Please note that no data transmission or storage method is 100% secure. We cannot guarantee absolute security, but we will take all reasonable measures to mitigate risks and safeguard your information.
  7. Your Rights and Choices
    You have the following rights regarding your personal information, subject to local data protection laws:
    • Access and Correction: You can view and update your account information (e.g., email, password) at any time via the Service’s "Settings" page.
    • Opt-Out of Promotional Communications: You can unsubscribe from promotional emails or push notifications by adjusting your in-app preferences or following the unsubscribe instructions in the message.
    • Data Deletion: You may request the deletion of your account and personal information by contacting our support team. We will process your request within a reasonable timeframe, subject to legal obligations.
    • Data Portability: You can request a copy of your personal information in a structured, machine-readable format by contacting us.
  8. Children’s Privacy
    The Service is intended for users aged 18 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13 without parental consent, we will promptly delete the data and terminate the account. Parents or guardians who believe their child has provided information to us may contact us to request deletion.
  9. Changes to This Privacy Policy
    We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material changes, we will notify you via in-app notification, email, or prominent notice on the Service. The "Last Updated" date at the top will be revised accordingly. Your continued use of the Service after the updated policy takes effect constitutes your acceptance of the changes. We encourage you to review this policy periodically.
  10. Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us at:
    Email: playrewards.help@outlook.com
    In-App Support: Settings > Contact Us